Bill Payment Information

Online Billpay

To register your account online or to pay your bill, visit

Customer Support

For billing, service requests and other inquiries us the following:

General Customer Service Number: (281) 579-4500

Customer/Billing Inquiries Email:

For general phone inquiries, please contact Inframark Customer Service department Monday through Friday from 7:00 a.m. to 7:00 p. m., with the exception of holidays.

Our payment window hours are Monday through Friday from 7:30 a.m. to 5:00 p.m.

For after-hour emergencies, please contact Inframark Dispatch team at 281-398-8211.

Water Rate Info

Use the chart below to estimate your water bill.
Note: Legend items can be toggled by clicking on them.

Rate Schedule

Below shows the water rate schedule.
A copy of the current rate order is available from the Public Documents page.

9.00Minimum monthly charge per Equivalent Single Family Residential equivalent connection for water as determined by the District's engineer (includes first 5,000 gallons usage per User)
0.80Water rate per 1,000 gallons metered water for usage between 5,001 gallons and 10,000 gallons
1.00Water rate per 1,000 gallons metered water for usage over 10,000 gallons

All Users shall be billed a monthly fee of $3.25 per 1,000 gallons to cover fees imposed on the District by the West Harris County Regional Water Authority (WHCRWA).

For more information regarding the WHCRWA Fee click here.